1xbet mobilePrivacy Policy

This page describes what we collect when you use 1xbet mobile and how we keep that data protected. We collect information in three ways: directly from you (when you register, verify your account, or deposit funds), automatically from your device and browser (IP address, session cookies, app analytics), and from third-party payment processors (when you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers). Each type of data serves a specific purpose — account access, regulatory compliance, fraud prevention, or service improvement.

We at 1xbet mobile do not sell your data to advertisers or marketing firms. We do not use your betting history to target you with unsolicited promotions. We do not share your government ID or personal documents with anyone outside our compliance team. We encrypt your data in transit and at rest, and we regularly review our security practices. If you have concerns about how your data is handled, this policy explains your rights and how to contact us.

Our approach is straightforward: we collect only what we need, we use it only for the purposes we describe, and we respect your privacy within the constraints of Indonesian law and international payment processing requirements. Your data is yours — we are simply custodians of it.

What we collect on 1xbet mobile

We collect several categories of data when you create and use your 1xbet mobile account:

• Account data: Your email address, phone number, password, full name, date of birth, and username. These are required to create your account and log in.
• Identity data: Your government-issued ID photo (national ID, passport, or driver's license), ID number, and citizenship. We collect this during KYC verification.
• Payment data: Your transaction history — amounts deposited, dates, payment methods used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details). We do not store your card numbers or e-wallet passwords.
• Activity data: Your betting history, game plays, wins, losses, and account logins. This is stored in your Result Archive.
• Device data: Your device type (Android or iOS), IP address, browser type, and approximate location (country and region level, not precise GPS).
• Support data: Any messages you send to our support team, including chat transcripts and email correspondence.

We collect device data through cookies and similar tracking technologies. These cookies track your session (keeping you logged in), remember your preferences (language, odds format), and help us analyze how you use 1xbet mobile (which pages you visit, how long you stay). We use this data to improve our platform, not to track you across other websites.

How we use your data on 1xbet mobile

We use your data for six main purposes:

1. Account management

   We use your email and phone to send account notifications, password resets, and verification codes.

2. Regulatory compliance

   We use your identity data (KYC) to verify you are who you claim, prevent money laundering, and comply with Indonesian financial regulations.

3. Payment processing

   We use your payment data to process deposits and withdrawals, track transaction history, and prevent fraud.

4. Service improvement

   We use device and activity data to understand how users access 1xbet mobile (Android app vs. iOS browser), identify technical issues, and optimize performance.

5. Support and dispute resolution

   We use your account history and communications to resolve disputes, investigate complaints, and improve our support response.

6. Security and fraud prevention

   We use device data, betting patterns, and payment history to detect and prevent fraud, money laundering, and account abuse.

We do not use your data to send marketing emails or targeted advertising without your consent. We do not sell your betting history to data brokers. We do not use your location data to track you outside of 1xbet mobile.

Your data is protected by encryption, stored separately by purpose, and accessed only by authorized teams within 1xbet mobile.

Data security on 1xbet mobile

We encrypt all data in transit using HTTPS (TLS 1.2 or higher). This means your passwords, ID photos, and payment information are scrambled as they travel between your phone and our servers. We encrypt sensitive data at rest (stored on disk) using AES-256 or equivalent.

Our servers are hosted in secure data centers with physical access controls, redundancy, and backup systems. We conduct regular security audits and penetration testing. However, no system is non-specific info secure — if we detect a breach, we will notify affected users within a reasonable timeframe and take corrective action.

You are responsible for keeping your password safe. Do not share it with anyone, and do not reuse it from other websites. If you suspect unauthorized access, change your password immediately and contact our support team. We can freeze your account and help you regain access.

Your rights regarding data on 1xbet mobile

Under Indonesian data protection principles and international standards, you have the right to:

• Access your data — you can view your account history, transaction records, and KYC documents through your 1xbet mobile account.
• Correct your data — if your name, phone, or address is wrong, contact us and we will update it.
• Request deletion — you can request that we delete your account and associated data, subject to legal retention requirements (we may need to keep records for tax or fraud investigations).
• Withdraw consent — if you consented to analytics or marketing communications, you can withdraw that consent at any time.
• Data portability — you can request a copy of your data in a portable format.

To exercise these rights, contact our support team with your request. We will respond within a reasonable timeframe, typically a business week.

Data location and international transfers

Our servers may sit outside Indonesia. When you use 1xbet mobile from Jakarta, Surabaya, Bandung, or Medan, your data may be processed and stored in other countries. By using 1xbet mobile, you consent to this transfer. We apply the same security and privacy standards regardless of where your data is stored.

Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, and banks) may transfer payment data internationally as part of their normal operations. This is standard in the financial industry.

Cookies and tracking on 1xbet mobile

We use cookies and similar technologies (local storage, tracking pixels) to:

• Keep you logged in during your session.
• Remember your preferences (language, odds format, theme).
• Track session activity (which pages you visit, how long you stay) for analytics.
• Prevent fraud by detecting unusual access patterns.

You can disable cookies in your browser settings, but this may break some 1xbet mobile features (like staying logged in). We do not use cookies to track you across other websites or apps.

Contact us about privacy

If you have questions about this privacy policy, concerns about how we handle your data, or want to exercise your data rights, contact our support team:

• Email: [email protected]
• In-app chat: available during business hours
• Phone: available through your account settings

We will respond within a business week. If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with the appropriate data protection authority in your jurisdiction.

Updates to this policy

We may update this privacy policy to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by email or through an in-app notification. Your continued use of 1xbet mobile after such notification means you accept the updated policy.

We at 1xbet mobile are committed to protecting your privacy while delivering a secure, transparent betting and gaming platform. Our services are available only where local law permits — users are responsible for verifying compliance with their jurisdiction's regulations. If you have any questions about our privacy practices, our support team is ready to help.